FAQ

FAQ

Spend $100 or more and receive FREE delivery. Offer only available for deliveries to Melbourne and suburbs.

Please Note

Until further notice, we are unable to offer same-day delivery and apologise for this inconvenience.

Orders wishing to be delivered on the SAME DAY, must be placed before 3pm the same day as the delivery.

 

FAQ

If you have a special request that can’t be met through our online shop, then contact us via:

Phone: 03 9042 7835 (Mon-Fri 9am-5pm)

We are available during normal business hours.

Please Note: All Zenith Florist quotes expire within 2 weeks, due to varying flower prices and availability from week-to-week.

 

Terms and Conditions: Weddings and Functions

We will always do our best to work with our clients to find the best outcome for their circumstances. However, we do incur unavoidable expenses to run our business. Therefore, to cancel your wedding or function, the follow terms apply:

  • Cancel 29 days or more prior to the wedding or function: Full refund (minus deposit);
  • Cancel 8 to 28 days prior to wedding or function: 50% refund;
  • Cancel 0 to 7 days prior to wedding or function: No refunds.
    (This is due to expenses to pay for staff, suppliers and the hours put into preparations.)